IT Operations
This involves managing the day-to-day operations of IT systems, including hardware and software maintenance, monitoring, and support.
System Administration
This involves managing the configuration, deployment, and maintenance of servers, operating systems, and other IT infrastructure components.
Network Operations
This involves managing the configuration, deployment, and maintenance of network devices, such as routers, switches, and firewalls.
Application Maintenance and Support
This involves maintaining and supporting custom and third-party applications to ensure that they are functioning properly.
Database Administration
This involves managing the configuration, deployment, and maintenance of databases, including performance tuning, backup and recovery, and security.
Service Desk and Technical Support
This involves providing technical support to end-users, including troubleshooting, incident management, and problem resolution.
IT Outsourcing
This involves outsourcing IT functions to third-party service providers, including managed services, infrastructure as a service, and software as a service.
Facilities Management
This involves managing the physical infrastructure of data centers, including power and cooling systems, fire suppression, and physical security.